Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase! If you aren’t, we are happy to help you with returns and refunds according to the conditions below.

Returns

We accept returns within 30 calendar days from the delivery date. To be eligible for a return, the item must:

  • Be unused and in the same condition as when you received it.

  • Be in its original packaging with all tags attached.

  • Show no signs of damage caused by misuse.

Non-Returnable Items

  • Final Sale Items: Items marked as "Final Sale" cannot be returned.

Return Process

  1. Return Request: Please contact us with your order number and the reason for the return.

  2. Approval & Instructions: If your return is approved, we will provide you with a return shipping label (if applicable) and instructions on how to send the item back.

  3. Shipping the Item: Please ensure the item is securely packaged to prevent damage during transit.

Return Shipping Costs

  • Errors or Defects: If the return is due to our error (wrong item or defective product), we will cover the return shipping costs.

  • Other Reasons: For all other reasons (e.g., change of mind), the customer is responsible for the return shipping costs.

Exchanges

We only replace items if they are defective or damaged.

Contact Us

For any questions regarding returns or refunds, please reach out to us via our contact form in the menu.